Dear customers... Welcome to Sanbook
We provide you with the terms and conditions that pertain to your use and access to our electronic application and all pages, links, tools and features branching from it.
Your use of our electronic application constitutes your approval of all the terms and conditions contained on this page, which we will detail below, please review them carefully.
Terms of Use
The use of our electronic application services is available only to persons who are able to legally represent themselves according to the system of the State of Kuwait, and persons who are unable to legally represent themselves cannot use the website services.
If you are a minor (i.e. if you are under 18 years old), you can use the electronic application services under the supervision of a parent or legal guardian, provided that he agrees to abide by the terms of the terms of use.
The user from outside the State of Kuwait will be responsible for his use of the application services by fully complying with the local laws in force in that region.
These terms and conditions are valid and void prior forms of commercial representation, verbal agreements or other understandings unless additional terms are specified in this regard for a specific product or service.
By using the electronic application services, you will be obligated to follow the terms and conditions.
Security protection of the website
You may not violate or attempt to violate the security protection of the website, which includes but is not limited to the following:
* Accessing information not intended for you or logging into an Internet server or account that you are not officially authorized to use.
* Attempting to explore, examine or test the capacity of the system or network or attempting to penetrate the security system or protection levels without being authorized to do so.
* Attempting to disrupt or interfere with the service provided to any other user, host or network, which includes but is not limited to publishing and sending viruses to the website, burdening the website or sending chain letters or unsolicited e-mail or any other means that may harm the integrity of the network.
* Sending unsolicited messages, which includes commercial offers or advertisements for products or services.
* Simulation for the purpose of forgery of the Internet Protocol address or email address or any part of the address of the online store and use it in any email or mailing group, noting that violations of the system or network security can expose you to civil and criminal penalties in most cases, you hereby agree not to use system resources of devices or programs or any method to disrupt or interfere or attempt to interfere with the operation of the website or any activity or service provided by the website, the website will investigate activities that may involve these violations and will cooperate with the competent judicial authorities to prosecute and apply the necessary penalty to persons responsible for such violations.
Privacy Policy
We are aware of our responsibility to protect your personal information and we take this matter very seriously. We believe that your personal information is one of our most important resources and we store and process your personal information through our servers and they are protected by high-tech security devices and programs, and we also use a third party to verify and certify the privacy principles of our website including the services. If you object to our system of processing your personal information by transfer or use in any way, please contact us to speak with the person in charge.
Registration - My Personal Account
The information you provide during the registration process is data protected in accordance with the privacy protection terms described above. Your personal information forms part of your private record of your dealings with our services. In the event that you use our website, you will be responsible for maintaining the confidentiality of your personal account and password, in addition to preventing access to your personal device/computer or mobile device that you use to access our website, and you are thus responsible for all operations carried out through your personal account using the password, and the website does not bear any responsibility towards any person for any loss or damage that may arise due to your failure to protect your password or any other information related to your personal account. In the event that you suspect suspicious operations in your personal account, please notify us immediately.
Electronic Communication
By agreeing to use our website and electronic services, you agree to receive our electronic messages in all their forms through e-mail, periodic newsletters, or notices and alerts announced on the website. Accordingly, you implicitly agree that all electronic transactions sent to you by us are legally binding and treated as written transactions.
We have the right to monitor, record and save any telephone call, e-mail or any other form of electronic communication with you for training purposes in order to verify the advice and comments directed to us and to improve and develop the quality of service provided to our customers.
Product Details, Stock and Pricing
In our constant and persistent efforts to provide accurate and comprehensive information about our products (such as product availability, prices, product specifications, illustrations and technical specifications), we may encounter some typographical errors.
The maximum accuracy is taken into account in displaying the colors of the products on the online store, but the colors you see appearing depend mainly on your screen settings and this is outside the scope of our authority as we cannot be absolutely certain of the color settings adopted on your screen, and there are natural products whose colors and shapes differ slightly from the image displayed on the online store.
The publication of details related to the products (including but not limited to: marketing brochures, advertisements and commercial offers) on the online store.